Confirmed Service Customer
I'm just over here trying to figure out why you offer a warranty when you don't want to honor it. The changing of transmission fluid absolutely does not fall under the category of routine maintenance. I had a Honda Pilot with over 130,000 miles on it and never had to change the transmission fluid once. We've had more issues with this brand new truck than any used vehicle I've ever owned.
Misty G.
BELLAIRE,
OH
Business Response
Fluid exchanges are an integral part of your vehicle maintenance. We do understand your frustration that the warranty that you currently have does not cover fluid exchanges. If there is anythng that we can assist you with do not hesitate to reach out to us.
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